Most items ordered before 10:00 am Eastern Time (M-F) will be shipped the same day, otherwise they will be processed and shipped on the next business day. Some items require extra fabrication time and will require 1~2 extra days for shipping.
In case of return for exchange, repair or refund, the sender is responsible for their own shipping cost.
You may receive the order faster than expected if you are near the East Coast
– Expedited orders: USPS Priority Mail (cut off time: 10AM ET)
– Two Day orders: UPS 2-Day Air or EMS (cut off time: 3PM ET)
Absolutely no refunds on the shipping charges.
Exception: We will be responsible only if the product is found to be defective, wrong item shipped or lost. Defect is very rare since we check all items before shipping. For refund on S/H, you must call us first and have us verify the defect problem.